Raw Video Walkthrough
The inspector records the rooms, toilets, taps, flooring and other relevant areas. The video is intended to accurately represent the property as found, without misleading edits.
Power Structure Check
We check how electricity is arranged, including whether the property has its own prepaid meter or shares electricity with other units. Applicable service charges are documented where that information is available.
Environmental Assessment
The report describes visible drainage conditions, potential rainy-season flooding concerns, road accessibility and other relevant environmental observations. These are observations only and are not a guarantee against future flooding or structural problems.
Scam Protection
We check the ownership or authorisation documents that are available and compare them with the information provided by the agent. Document checks reduce risk, but they cannot guarantee that every legal issue has been discovered.
One payment per property. Payable securely online.
Read the full refund policy
If the listing is confirmed fraudulent before the inspector departs for the property, you qualify for a full refund. Cancellations made before the inspector departs are also refundable, less any payment processing fees. If the inspector cannot complete the inspection because the property is inaccessible or the agent is unavailable, we will attempt to reschedule; if a rescheduled inspection still cannot be completed, the fee is refundable. Once the inspector has physically begun the inspection, the fee is non-refundable because the service has been delivered. Approved refunds are returned to the original payment method within 7-14 business days.
Your details
We use these details to match your payment and contact you about the inspection.